Delete Your Semora Account

Last updated: October 3, 2026

You can delete your Semora account and everything stored with it at any time. There are two ways to do it: inside the app, which is immediate, or by email, which is for people who have already uninstalled Semora or cannot sign in.

Option 1 — In the app (immediate)

If you still have Semora installed and can sign in, this is the fastest route:

  1. Open Semora and sign in.
  2. Go to the Me tab.
  3. Scroll down and tap Delete Account.
  4. Confirm. You will be asked to sign in again first, so an unattended phone cannot do this.

Deletion happens straight away and cannot be undone. Your uploaded files are removed first, then the account itself.

Option 2 — By email (no app needed)

If you have already uninstalled Semora, lost access to your sign-in method, or simply prefer not to reinstall, email us and we will delete the account for you:

semora365@gmail.com

Send the request from the email address on the account, and put Account deletion request in the subject line. If you signed up with Apple and used Hide My Email, send it from the relay address Apple gave you, or tell us the name on the account so we can find it.

We confirm the request first, then delete within 30 days, and email you when it is done. In practice it is usually the same week.

What gets deleted

Everything tied to your account is removed:

  • Your account and sign-in details
  • Semesters, courses, assignments, exams, grades and study plans
  • Syllabus files you uploaded, and everything extracted from them
  • Lecture recordings, transcripts, generated notes and quizzes
  • Flashcard decks and cards
  • AI tutor conversations
  • Connections to Canvas, Blackboard, Moodle and Google Classroom, and their stored access details
  • Google Calendar sync links and the reminder settings attached to your account
  • Push notification tokens for your devices

What is kept, and why

  • Purchase records. If you subscribed, the record of the transaction is held by Apple or Google, not by us, and tax law requires both of us to keep it. We keep the minimum needed to match a payment to a refund request.
  • Anonymous usage counts. Semora records which screens are opened, with no name or email attached. These rows cannot be traced back to you once the account is gone, so they stay as part of aggregate totals.
  • Support emails. If you have written to us, that thread stays in our mailbox unless you ask for it to be removed as well — just say so in the same email.

Cancelling a subscription is separate

Deleting your account does not cancel a paid subscription, because the subscription lives with the app store, not with us. Cancel it first:

  • Google Play:Play Store → profile icon → Payments & subscriptions → Subscriptions → Semora → Cancel
  • Apple: Settings → your name → Subscriptions → Semora → Cancel

Questions

Anything unclear, write to semora365@gmail.com. Our Privacy Policy covers what we collect and how long we hold it.